Privacy Policy

Our Commitment to Your Privacy

At Africa Gateway Developments, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our construction management platform and services.

Effective Date: September 1, 2024
Last Updated: September 2, 2025

Information We Collect

Personal Information

  • Name, email address, phone number
  • Professional credentials and job role
  • Address and location information
  • Payment and billing information
  • Government identification (for permit processing)

Project Information

  • Construction project details and documents
  • Progress reports and photographs
  • Financial records and transactions
  • Communication records and messages
  • Attendance and productivity data

Technical Information

  • Device information and IP addresses
  • Browser type and operating system
  • Usage analytics and platform interactions
  • Location data (with permission)
How We Use Your Information

Core Services

  • Managing construction projects and timelines
  • Coordinating materials, labor, and resources
  • Processing payments and managing finances
  • Facilitating communication between stakeholders
  • Providing real-time project updates and reports

Hospitality Services

  • Arranging accommodation and transportation
  • Coordinating cultural tours and experiences
  • Providing concierge and lifestyle services
  • Managing client visit schedules and preferences

Legal and Compliance

  • Complying with Ghana's construction regulations
  • Processing building permits and government documentation
  • Maintaining financial records as required by law
  • Ensuring workplace safety and compliance
Data Protection & Security

Security Measures

  • End-to-end encryption for sensitive data transmission
  • Secure cloud storage with industry-standard protocols
  • Multi-factor authentication for user accounts
  • Regular security audits and vulnerability assessments
  • Role-based access control and permission management

Ghana Data Protection Compliance

We comply with Ghana's Data Protection Act, 2012 (Act 843) and maintain appropriate safeguards for personal data processing. Your data is stored securely and accessed only by authorized personnel for legitimate business purposes.

Data Sharing & Third Parties

We May Share Data With:

  • Government Agencies: For permit processing and regulatory compliance
  • Financial Institutions: For payment processing and escrow management
  • Suppliers and Contractors: For project coordination and materials delivery
  • Service Providers: For cloud hosting, analytics, and technical support
  • Legal Advisors: When required by law or for legal proceedings

We Never:

  • Sell your personal information to third parties
  • Share data with unauthorized entities
  • Use your information for unrelated commercial purposes
  • Process data beyond what's necessary for our services
Your Rights & Choices

You Have the Right To:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal requirements)
  • Restrict processing for specific purposes
  • Data portability for certain information
  • Withdraw consent where applicable
  • Lodge complaints with relevant authorities

Contact Our Data Protection Officer

Email: privacy@africagatewaydevelopments.com
Phone: +233 30 123 4567
Address: Africa Gateway Developments, Accra, Ghana

Data Retention
  • Project Records: Retained for 7 years after project completion (legal requirement)
  • Financial Data: Retained for 7 years for tax and audit purposes
  • Employee Records: Retained for duration of employment plus 3 years
  • Client Communications: Retained for duration of relationship plus 2 years
  • Marketing Data: Until consent is withdrawn or data becomes obsolete
International Data Transfers

While our primary operations are based in Ghana, we may transfer data to international service providers for cloud hosting, analytics, and technical support. All such transfers are conducted with appropriate safeguards including standard contractual clauses and ensuring adequate data protection standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.